About Us

 

We are focused on offering the best quality at the lowest price, many companies state that they offer quality products but in fact they don’t even do quality control, they just let their suppliers deliver their products directly to a fulfillment center. We don’t do that, instead check and inspect each product during the production, we know that each product will be delivered to a different person and that they deserve a new and perfectly packed product.

Our products are built with excellent quality components and are designed to last long, you may find products that have a similar or same appearance but are definitely not the same, hardware and even the plastic shell are lower quality.

At ValueStore.us you will always have the best deal because you are not paying the referral fee*/ commission to Amazon or eBay. Every time you place an order at Amazon.com you are supporting Jeff Bezos to travel to the moon and beyond.

We have the lowest price, the best quality and our own repair center in case that your product needs service (we have even the smallest screw in-house). All other offers on popular marketplaces are from Chinese sellers so in case of warranty or service they won’t be there for you. Once your item was delivered the case is closed for them.

To be able to offer the lowest prices we only sell through our online shop, although we operate in Orlando, FL we do not have a physical store. We provide customer service and we ship from the U.S.A.

Thank you visiting us!

The people at ValueStore.us

In Orlando, Florida.

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We know that you would like to know some information about the seller before you place an order. We have picked some Questions and Answers that we have thought you would like to know:

Do we answer to your questions after-sales?

Yes, we will answer your questions you can reach us via email at CustomerCare@valuestore.us or live chat. We speak English and Spanish.

Are we a foreign or Chinese company?

No, we are in Orlando, FL.

How to claim warranty or to return an order?

It is a very straightforward process, just contact us at CustomerCare@valuestore.us with your order number or buyer’s name and date of purchase to claim a warranty or to return an item. Visit our Orders and Returns Page for more details.

Since Foreign sellers do not have local presence, they will not be able to honor their warranty promise.

From where are we ship out your order?

It depends on your location, if you are located in Florida we ship from Orlando if not we will ship from a fulfillment center near you. 

 

 

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 *Referral fee is a percentage that Amazon and eBay charge to the seller for each item sold in their platform.

 

Questions? e-mail us at CustomerCare@ValueStore.us